Are you weakening your English communication with these phrases?
Skills: Business English, Effective Communication, Listening comprehension, Reading
English Level: B2 +
Instructions: Watch the video and read the passage below. Did you find this valuable? Let us know at Speak English NYC teacher by emailing peyton@SpeakEnglishNYC.com / michelle@speakenglishnyc.com.
1. “Just”
Avoid saying:
“I just want to ask you...”
“It’ll just take a minute...”
“I’m just saying...”
Just is weak, weak, weak! “Just,” can imply we’re wasting someone’s time. However, if you have something important to say, then say it.
How to fix it: Omit it completely. There’s no need to replace this word with something else.
2. “Sorry”
Avoid saying:
“I’m so sorry that you all had to attend this urgent meeting.”
“I’m sorry, but the client portfolios”
“I’m so sorry for bugging you on a Friday, but I need…”
Resist the urge to apologize for adding value. Stop apologies for being dedicated. There’s absolutely no need to apologize when your request leads to value, organization, meaningful insights, or a better result.
If you have worthwhile information to send in an email or say aloud, then go for it. Respect yourself and the value you add to the conversation.
3. “I’m not sure if you can, but...”
It’s like we are limping in the conversation with our heads down and our tails between our legs. This is such an inferior tone that it often counteracts what we say next. When negotiating, these types of phrases will absolutely cripple your perceived value.
Use this instead: “Would you like to...”?
Remember: It’s important to have a mutually respectful tone with everyone you work with even if they are your superior. Even an intern can add value! Remember, your contributions matter. Be sure that your words reflect that!
4. “I hate to bother you, but...”
Similar to the previous example, “I hate to bothers you, but…” implies that the other person is more important than you and you are about to waste their time. But if it’s important to enough ask, then it is not a waste of time. Stand firm and say what you need proudly - it will produce a much more conducive relationship.
How to fix it: “When you have a minute, I’d like your opinion on...”
Remember: An awesome manager will know that there’s real value in assisting team members. Take note of the next time you ask someone for assistance. More than likely they’ll be happy to help, without feeling ‘bothered’.
5. “I hope that’s OK”
Don’t give up your power in the conversation!
Use this instead: “Thanks for the consideration” or “I appreciate the help.”
Sources: https://www.cnbc.com/2017/07/24/5-phrases-that-make-you-look-weak.html
